Delete your Finlee account

Finlee (Android app app.finlee) lets you delete your account and your data at any time.

In the app (fastest)

Open Finlee and sign in.
On the Chat tab, tap the three dots at the top right, then Delete my account.
Read what will happen, type DELETE and confirm. For your safety you may be asked to sign in again.

Deletion happens straight away.

Without the app

If you no longer have the app or cannot sign in, email privacy@finlee.app from the address you registered with, with the subject "Delete my account". We may ask you to confirm it is you. We delete the account within 30 days at most, normally within a few days, and reply when it is done.

What is deleted

Your profile and sign-in (email, name).
Your chat history and what Finlee remembered about you.
Your budgets, goals, debts, assets, alerts and categories.
Your receipts, including the photos.
The bank accounts you linked and their transactions and balances. Finlee also asks your bank, through Enable Banking, to end its access. You can check the connection in your bank's app too.

If you share a household

You leave the household. Your partner keeps the household budgets, goals and debts. A joint or shared account stays visible to your partner only if they also linked that account themselves; otherwise it is deleted too. If you are the only member, the household is deleted.

What we keep

Only a record that an account was deleted and when. It holds a one-way hash of an internal identifier and a timestamp: no name, email or financial data. It exists so we can show that deletion requests were honoured.

Backups

Everything above is removed from our live database immediately when you delete in the app. Encrypted backups kept by our hosting provider (Supabase, EU region) expire on their normal cycle, at most 30 days, and are not used to restore deleted accounts. Your chat history is deleted with your account; how our AI provider handles the messages it processed is described in the privacy policy.

Questions: privacy@finlee.app